General Provisions & Eligibility
Db789 is an online gaming platform operating for players in Bangladesh. These terms and conditions ("Terms") form a legal agreement between db789 and every user of the platform. Using the db789 website, mobile site, or app constitutes your acceptance of these terms and conditions.
Please read these terms and conditions in full before using db789. If you do not agree with any of the terms, do not use any db789 services. Creating an account or participating in any game on db789 constitutes full acceptance of these terms and conditions.
Important: These terms and conditions are governed by applicable laws of Bangladesh. db789 reserves the right to refuse or close any account at any time without providing a reason.
Db789's terms and conditions are subject to change. Continued use of the site after any updates constitutes your acceptance of the new terms. We recommend checking this page regularly.
Account Registration & Eligibility
The following requirements must be met to open an account on db789:
- You must be at least 18 years old. Opening an account or playing games is strictly prohibited for anyone under 18.
- You must provide complete, accurate, and up-to-date information at registration — your name, date of birth, mobile number, and address must all be truthful.
- Each individual may register only one account. Creating multiple accounts may result in all accounts being closed and balances forfeited.
- Keep your account password confidential. You may not allow anyone else to use your account.
- Db789 may request KYC (Know Your Customer) verification at any time — you may be required to submit a national ID or other government-issued document.
- Db789 cannot be accessed from countries or regions where online gaming is prohibited by law.
Warning: If an account is opened with false or inaccurate information, db789 reserves the right to close the account and forfeit all balances without notice.
After account registration, db789 may verify your information. Withdrawals may be placed on hold until verification is complete. This process is mandatory under db789's terms and conditions.
Deposit & Payment Policy
The following approved payment methods can be used to make deposits on db789:
| Payment Methods | Minimum Deposit | Processing Time |
|---|---|---|
| BKash | BDT 200 | Instant |
| Nagad | BDT 200 | Instant |
| Rocket | BDT 300 | Instant |
| Bank Transfer | BDT 500 | 1–2 Business Days |
- Deposits may only be made from a payment account registered in your own name.
- Depositing from a third-party account or mobile banking registered under someone else's name is strictly prohibited.
- Db789 reserves the right to decline any deposit that appears suspicious.
- Always use the correct reference number when making a deposit — sending funds with an incorrect reference may cause delays in receiving your money back.
db789 does not charge any transaction fees on deposits. However, your payment provider may apply separate charges.
Withdrawal Policy & Process
The following terms and conditions must be met before withdrawing funds from db789:
- KYC verification must be completed before making a withdrawal — you may be required to submit a copy of your national ID or passport.
- Withdrawals may only be made to a payment method registered in your own name — the method used for deposit will be given priority.
- The minimum withdrawal amount is BDT 500.
- Winnings from bonuses can only be withdrawn after the wagering requirements have been fulfilled.
- Withdrawal requests are typically processed within 24 hours. Larger amounts may require additional verification.
- Db789 may place a hold on or cancel withdrawals in cases of suspicious activity.
Please note: If account verification is not completed before a withdrawal, payment may be delayed. Submit your KYC documents in advance to ensure faster withdrawals.
Bonus & Promotional Offers
All db789 bonuses and promotional offers are provided under specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.
- A wagering requirement applies to every bonus — typically between 10x and 30x the bonus amount.
- The welcome bonus is for new members only — each person may claim it once.
- Bonus funds cannot be withdrawn directly — they become eligible for withdrawal only after wagering requirements have been met.
- Using multiple accounts to claim bonuses or abusing bonus offers may result in all bonuses being voided and the account being closed.
- Db789 may modify, suspend, or cancel any bonus offer at any time.
- Bonus offers must be used within the specified timeframe — bonuses will be automatically cancelled upon expiry.
The specific wagering requirements for each db789 bonus are clearly stated on the promotions page. View on the Promotions page.
Gaming Rules
All games on db789 are conducted fairly and transparently. The following rules apply to all games:
- All games use an RNG (Random Number Generator) verified by a third party — db789 never controls or influences game outcomes.
- If a game is interrupted due to a technical error, db789 will restore the balance to the last confirmed game state.
- In Sports Betting, stakes on suspended or cancelled matches will be refunded — specific rules are outlined in the Sports section.
- In Live Casino, the dealer's decision is final. No game will be voided except in the case of a technical issue.
- The maximum bet limit is set individually for each game. Bets that exceed the limit will not be accepted.
Under db789's terms and conditions, the db789 game server logs shall serve as the final and conclusive evidence in any dispute.
Prohibited Activities
The following activities are strictly prohibited on db789 and may result in account termination as well as legal action:
- Using bots, automated software, or any technical means to manipulate the gaming system.
- Attempting to launder money or funds from illegal sources through db789.
- Creating multiple accounts to abuse bonuses or promotions.
- Threatening, harassing, or abusing other players, db789 staff, or any other individual.
- Attempting to hack db789's systems or exploit any security vulnerabilities.
- Filing false chargeback claims or attempting payment fraud.
- Conducting transactions using a third-party account.
Important Warning: If evidence of prohibited activity is found, db789 reserves the right to immediately suspend the account, forfeit all balances, and notify law enforcement if necessary.
Account Closure & Suspension
Db789 may suspend or permanently close an account under the following circumstances:
- Violation of the Terms & Conditions.
- If the documents requested for KYC verification are not submitted within the specified time.
- Extended inactivity over a prolonged period (typically 12 months).
- Suspicious transactions or security concerns.
- At the player's own request (self-exclusion).
Players may also request account closure at any time by contacting db789 support. Any eligible balance can be withdrawn before the account is closed. Balances on accounts closed due to a violation of db789's terms and conditions may not be refunded.
Privacy & Data Protection
Db789 is committed to protecting your personal information. Details on how your data is collected, used, and stored are outlined in the db789 Privacy Policy.
- Db789 does not sell your information to third parties.
- Your information is used solely for service delivery, verification, and legal compliance.
- All data is secured with 256-bit SSL encryption.
- Requests to update or delete your information can be made through support.
For more details, visit db789's Privacy Policy Read.
Responsible Gaming Policy
Db789 takes responsible gaming very seriously. Gaming is for entertainment — not a source of income. In line with db789's terms and conditions, the platform provides the following responsible gaming tools:
- Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
- Loss Limit: Set a loss limit in advance to cap how much you can lose within a given period.
- Cooling-Off: Take a temporary break ranging from 24 hours up to 6 months.
- Self-Exclusion: Contact support for long-term self-exclusion.
- Reality Check: Session reminders that notify you at set intervals during your gaming session.
If you think you may have a gaming problem, contact db789 support today. To learn more, Responsible Gaming View page.
Limitation of Liability
Db789 is not liable for the following:
- If a game is interrupted due to loss of internet connection or a technical issue.
- Losses caused by server downtime or errors from third-party game providers.
- Account information leaked due to the user's own negligence.
- If services are unavailable due to force majeure events such as natural disasters, government restrictions, or similar circumstances.
Db789 always strives to keep its services running smoothly. However, db789 is not obligated to provide compensation for temporary service disruptions caused by technical issues. In the event of a major problem, db789 will make reasonable efforts to find a suitable resolution.
Gaming always carries risk. db789 is not responsible for any financial losses. Do not bet more than you can afford to lose.
Changes to Terms & Contact
Db789 may update these terms and conditions at any time. For significant changes, db789 will send a notice to your registered mobile number or email. Continued use of the site after any changes constitutes your acceptance of the updated terms.
For any questions or complaints regarding the Terms & Conditions, reach out to db789's 24/7 live chat support. Our support team is always ready to assist you.
Contact: [email protected] — responses are typically received within a few hours.