Introduction & Scope
Db789 is a trusted online gaming platform for players in Bangladesh. Protecting your privacy is our top priority. This Privacy Policy ("Policy") explains how db789 collects, stores, uses, and where necessary shares your personal information.
By using db789's website, mobile site, or app, you agree to this Privacy Policy. If you disagree with any part of this Policy, please discontinue use of db789's services.
This Privacy Policy is an integral part of db789's terms and conditions. Check this page regularly, as db789 may update this Policy at any time.
In plain terms: At db789, your information is used solely to provide you with a better experience — never to be sold or misused.
What Information We Collect
Db789 collects two types of information from you — information you provide directly, and information generated automatically when you use the site.
| Data Type | Example | How It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID | At Registration |
| Contact Information | Mobile number, email, address | Registration & KYC |
| Financial Information | BKash/Nagad number, transaction history | Deposits & Withdrawals |
| Gaming Information | Betting history, wins and losses, game preferences | Automatically |
| Device Information | IP address, browser, operating system | Automatically |
| Cookies & Logs | Session cookies, page visit logs | Cookies & Server Logs |
Db789 never stores your full payment card number or complete bank account details. Payment processing is handled through secure third-party gateways.
- Db789 does not collect sensitive information (religion, political views, health) without your explicit consent.
- It is your responsibility to ensure that all information provided at registration is accurate and kept up to date.
- Documents submitted for KYC verification are stored on secure servers and used solely for verification purposes.
Purpose of Data Use
Db789 uses your information only for the specific purposes listed below. Your prior consent will be obtained before your data is used for any additional purpose.
- Account Management: Account registration, login, KYC verification, and account security.
- Service delivery: Game management, deposit and withdrawal processing, and bonus distribution.
- Security Assurance: Detecting fraud, money laundering, and suspicious activity.
- Customer Support: For support requests, complaint resolution, and general contact.
- Legal Obligations: Meeting regulatory requirements and maintaining legal records.
- Service improvement: Analyzing user experience and developing new features.
- Promotional Communications: To send you offers and updates with your consent.
db789 follows a "data minimization" policy — only the information strictly necessary is collected, nothing more.
Data Sharing & Disclosure Policy
Db789 never sells your personal information. However, limited data sharing with trusted partners may occur in specific circumstances.
- Payment Providers: Approved payment gateways including bKash, Nagad, and Rocket receive limited data solely for transaction verification.
- Game Software Providers: Technical partners for Live Casino and slots games receive gaming-related data only.
- Law Enforcement: db789 may be required to disclose information due to a court order or legal obligation.
- Security Analysts: Fraud detection services may receive anonymized data.
Important: All third parties working with db789 are contractually bound to uphold the same standards of privacy and security.
In the event of a business merger or acquisition, your data may be transferred to the new owner — however, this privacy policy will remain in effect and you will be notified in advance.
Cookie Policy
Db789 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login session, security token | Deleted at end of session |
| Functional Cookies | Language preference, layout settings | 1 year |
| Analytics Cookies | Page Visit Statistics | 2 years |
| Marketing Cookies | Showing Relevant Offers | 30 days |
You can manage cookies at any time through your browser settings. Keep in mind that disabling essential cookies may affect the functionality of some db789 services.
- Db789 never uses harmful tracking cookies.
- Your consent is collected for marketing cookies.
- Cookie preferences can be changed at any time.
Data Storage & Security Measures
Db789 uses industry-standard security measures to protect your data, ensuring protection at both the technical and administrative levels.
- 256-bit SSL encryption: All data transfers occur over encrypted channels.
- Firewall Protection: Advanced firewall systems are active to prevent unauthorized access.
- Access Control: Only authorized staff can access data on a need-to-know basis.
- Regular Security Audits: Independent third-party experts conduct regular system audits.
- Data Backup: Your data is protected through secure offsite backups.
How long db789 retains your data depends on service needs and legal obligations. Transaction records are typically kept for up to 5 years after account closure — a requirement under financial law.
In the event of a security breach at db789, affected users will be notified within 72 hours.
Your Rights Regarding Your Data
Under db789's Privacy Policy, you have the following rights over your personal information:
Right to Access Your Data
You can request to know what personal information db789 holds about you.
Right to Rectification
You may request that incorrect or outdated information be updated.
Right to Erasure
You may request that your data be deleted under certain circumstances.
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Data Portability
Request a copy of your data to take with you.
Right to Object
You may object to marketing or specific types of processing.
To exercise these rights, contact db789's support channels. We may be required by law to retain certain data — if so, you will be informed of the reason.
Protection of Minors
Db789 is strictly for users aged 18 and above. Collecting information from or providing services to minors is against db789's Privacy Policy. Age verification is mandatory at registration.
If db789 discovers that a minor has accidentally created an account, the account will be closed immediately and all associated data will be deleted. Parents or guardians can contact db789 support to report a minor's account.
18+ only: If you are aware of a minor using db789, please notify our support team immediately.
Privacy Policy Updates
Db789 may update or revise this Privacy Policy at any time. Changes may be prompted by new services, legal updates, or security improvements.
- For significant changes, db789 will send a notice to your registered mobile number or email address.
- The "Last Updated" date at the top of the page will always reflect the most recent revision.
- Continued use of db789 after any changes take effect will be considered acceptance of the updated policy.
- For major changes, at least 7 days' notice will be given before they take effect.
We recommend checking this page regularly to stay informed about the latest version of db789's privacy policy.
Contact & Complaints
If you have any questions, concerns, or complaints regarding the privacy policy, db789's support team is always ready to help. Our support team is available 24 hours a day, 7 days a week.
- Instant support is available via live chat.
- Email requests are typically responded to within a few hours.
- Requests to delete or correct data are typically processed within 30 business days.
Privacy Contact: [email protected] — send any privacy-related requests to this address.
Db789 respects your privacy and takes every request seriously. Our goal is to earn and maintain your trust.